Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This role is crucial to the success of the Corporate Programs Team within the Sales Programs and Specialty Pricing Organization, part of the Revenue Management Division.
• The effective candidate must be a self-starter, highly motivated and organized. They must have the ability to prioritize daily responsibilities and projects to meet or exceed deadlines to improve speed to market as well as simplifying our contracting documents and processes.

What you'll do

• Evaluates strategic opportunities and supports decision-making by analyzing account data
• Analyzes market data and insights to consult directly with American’s Corporate Sales Managers 
• Liaises with Joint Business airline partners to improve processes and the customer experience Creates, analyzes, and validates corporate contract terms in CRM (Microsoft Dynamics) and Contracting (PRISM, Anaplan) systems
• Validates Agency distribution information and approvals for upload into contracting tools (PRISM)
• Creates Corporate Travel Agreement Legal Terms, Carrier Addendums, and associated discount terms and agency IATA locations to send via e-signature or hard copy to Account Managers and Corporation signatories
• Transmits Agency Ticketing Instructions with corporate pricing discounts to Revenue Management/ATPCO fare filing via digital tools (Smartsheet)
• Responds to pricing inquiries from internal and external customers in regards to corporate contracts, sales strategy initiatives and pricing discrepancies
• Manages multiple Ad-hoc projects for ongoing corporate initiatives in collaboration with different teams across American including Sales, Revenue Management, Finance and Marketing
• Reviews AA’s contracting process, report issues and inefficiencies, and proposes actionable improvements. This task includes following up on those improvements as well as training the rest of the team 

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience
  • Bachelor’s degree or equivalent experience/training
  • 2 years related work experience
• Preferred Qualifications- Education & Prior Job Experience
  • Advanced Degree
  • High level of initiative, collaboration and creative problem solving
  • Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
  • Knowledge of Airline Sales, Revenue Management, Reservations, Operations, or Alliances
  • Ability to be collaborative, structured, and innovative with a strong balance of people and quantitative skills
• Skills, Licenses & Certifications
  • Resourceful, creative thinker; proactive in suggesting improvements and ideas
  • Outstanding organizational skills
  • Strong attention to detail and accuracy with ability to understand complex, interrelated elements
  • Ability to be a self-starter who can execute multiple projects concurrently with minimal supervision and prioritize opportunities
  • Ability to make independent decisions while working as part of a highly coordinated and interdependent team
  • Ability to collaborate and build consensus in team environment
  • Proficient user of MS Office suite (Excel, Word, Outlook and PowerPoint)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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