Job Description
Software QA Engineer II Salesforce Projects
Location: Remote US (TX preferred)
Type: Contract 12 Months | Full time (40 hrs/week)
Start Date: 2 September 2025
Role Overview
We are looking for a detail oriented Software QA Engineer II to lead testing efforts for Salesforce implementations and integrations. You will work across Salesforce Agentforce, Service Cloud Voice, Experience Cloud, and related upgrades, ensuring quality, performance, and seamless user experience.
Key Responsibilities
Design and execute comprehensive test plans for Salesforce Agentforce and Data Cloud initiatives.
Validate migrations:
Service Cloud Voice from Genesys
Experience Cloud from AEM
Test and verify Higher Logic community upgrades and other integrated system enhancements.
Identify, reproduce, and track defects in collaboration with development teams.
Maintain complete, accurate, and current testing documentation .
Use automated testing tools to improve QA efficiency.
Report quality metrics to stakeholders.
Required Skills & Experience
Proven experience in software QA , with strong Salesforce platform exposure.
Hands on testing experience with Salesforce Agentforce and Data Cloud .
Skilled in Service Cloud Voice and Experience Cloud migration testing.
Strong analytical and problem solving capabilities.
Ability to manage multiple projects and meet deadlines in fast paced environments.
Preferred Skills
Experience with Higher Logic upgrades.
Familiarity with automated testing frameworks and tools.
Why Apply
Work on cutting edge Salesforce cloud and community projects .
Fully remote role with a high impact scope.
Gain end to end QA ownership on enterprise level implementations.
Job Tags
Full time, Contract work, Remote work,
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