Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is part of the Corporate Security Team. The Senior Manager, Threat Management & Prevention is a strategic leadership role responsible for leading and coordination with cross-functional teams from HR, Legal, Privacy, Safety and IT/Cyber Security, to continuously improve the organization’s Insider Threat Program and Workplace Violence Prevention Program and conformity with existing and emerging federal and state regulations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a cross-functional security team to design, implement, and manage comprehensive Insider Threat and Workplace Violence Prevention Programs (WPVP) that align with organizational objectives a¬nd federal, state regulations.
• Chair the Threat Assessment Team (TAT) and Critical Incident Response Team (CIRT), overseeing case management, response protocols, and after-action reviews for insider threat or workplace violence incidents.
• Develop and maintain enterprise policies, procedures, and governance frameworks in compliance with Executive Order 13587, DoD Directive 5143.01, ANSI/ASIS WPVI AA-2020, OSHA guidelines, and state-specific regulations.
• Conduct and oversee complex insider threat investigations and workplace violence risk assessments, ensuring early identification of suspicious or concerning behaviors through collaboration with internal monitoring teams and use of open-source intelligence.
• Serve as a senior advisor to executive leadership on threat trends, mitigation strategies, high-risk cases, and preparedness planning through regular briefings and situational updates.
• Cultivate and maintain collaborative partnerships with local, state, and federal law enforcement, labor unions, and external threat management organizations to support safe and lawful incident resolution.
• Develop and deliver comprehensive training and awareness initiatives for employees and leaders, including scenario-based exercises, crisis simulations, and active assailant preparedness.
• Continuously improve program capabilities by engaging cross-functional stakeholders to assess and update insider threat and WPVP strategies, tools, and policies.
• Provide leadership and mentorship to junior staff and cross-functional partners involved in the threat assessment and response process, building organizational readiness and response capacity.
• Lead and facilitate monthly Insider Threat and Workplace Violence Prevention working groups to align stakeholders, monitor program effectiveness, and drive continuous improvement.
• Be available to respond to urgent situations on a 24/7 basis as part of the role’s core responsibilities.

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience 

• Bachelor’s degree in behavioral sciences, Psychology, Criminal Justice, Security Management, or related field
• 7+ years of progressive experience in insider threat, workplace violence threat management and/or emergency response
• Current member or ability to become a member of a professional threat assessment organizations (i.e. Association of Threat Assessment Professionals)
• Strong working knowledge of behavioral threat assessment models (e.g., WAVR-21, NaBITA) and insider threat frameworks (e.g., NITTF, CERT)

Preferred Qualifications – Education & Prior Job Experience

• Master’s degree in behavioral sciences, Psychology, or related field
• Global experience highly desirable

Skills, Licenses, and Certifications

• Working knowledge of facilitating and achieving group consensus with partners in Human Resources, Legal and the business unit
• Ability to prioritize work, be detail-oriented and meet deadlines
• Ability to perform in a fast-paced environment and handle multiple tasks simultaneously
• Ability to be self-motivated with strong organizational skills
• Ability to grasp concepts and functionality of specific software and programs
• Excellent interpersonal, analytical, and communications skills, with the ability to influence across all levels of an organization
• Proven ability to lead high-impact investigations and response efforts in a sensitive, timely, and legally compliant manner
• Seasoned at providing succinct briefings during ongoing situations
• Proven skills in leading training programs

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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